Privacy Policy

Last Updated: May 3, 2025

This Privacy Policy explains how Donna Made ("we", "us", "our") collects, uses, and protects your personal information when you visit our website or make a purchase.

1. Information We Collect

We collect the following types of personal information:

  • Information you provide directly: name, email, phone number, billing and shipping address, order details, messages sent to customer service.

  • Account information (if applicable): username, password, security details.

  • Payment information: processed securely by third-party payment providers. We do not store full credit card details.

  • Automatically collected data: IP address, device information, browser type, usage data, cookies.

  • Information from third parties: payment processors, Shopify, analytics services.

2. How We Use Personal Information

We use your information to:

  • Process and deliver orders

  • Manage your account

  • Communicate with you (order updates, support)

  • Improve website functionality and services

  • Prevent fraud and protect our business

  • Provide marketing communications if you opt-in

3. Cookies

We use cookies and similar technologies to:

  • Enable website functionality

  • Save your preferences

  • Analyze site performance

  • Personalize content and advertising

You can disable cookies in your browser settings, but some features may no longer work properly.

4. Sharing Your Information

We only share your data with trusted third parties when necessary:

Purpose Shared With
Order processing & payments Payment processors, Shopify
Website hosting & analytics Service providers
Shipping orders Logistics partners
Legal compliance Authorities if required

We do not sell your personal information.

5. Data Security

We use reasonable security measures to protect your data, but no system is completely secure. Please protect your account credentials.

6. Data Retention

We retain personal information only as long as necessary for legal, business, and security purposes.

7. Your Rights

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal data

  • Withdraw consent for marketing

  • Request data portability

  • Restrict or object to processing

To make a request, contact us at donnamade1@outlook.com.

8. Children’s Privacy

We do not knowingly collect data from children under 16. If you believe a child has provided us personal data, contact us to request deletion.

9. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices or content.

10. International Data Transfers

Your data may be stored and processed outside your country, including in the US, EU, and Asia.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.

Contact Us

If you have any questions about this Privacy Policy, contact us at:
Email: donnamade1@outlook.com